Friday, 27 September 2013
Tuesday, 24 September 2013
Thursday, 19 September 2013
Urgent Sr Guest Relations Associate Opening for Worli, Mumbai location!
reputed Real Estate
House, based at Sion. They have been one of
the very rare companies that couples employee centricity, customer
centricity & steadfast growth with cutting edge professionalism that makes
them one of our favourite clients to work with over the years. They have hired
brilliant professionals from all walks of & continue this growth story with
great projects & a work atmosphere that continually betters itself every
day.
Urgent Guest Relations Executive Opening for Malad, Mumbai location!
reputed Real Estate
House, based at Sion. They have been one of
the very rare companies that couples employee centricity, customer
centricity & steadfast growth with cutting edge professionalism that makes
them one of our favourite clients to work with over the years. They have hired
brilliant professionals from all walks of & continue this growth story with
great projects & a work atmosphere that continually betters itself every
day.
Tuesday, 17 September 2013
GM - Projects, Real Estate Giant, for their Bengaluru office
Designation: GM - Projects [Real Estate Industry Residential
Projects]
Location: Bengaluru
(Bangalore), Karnataka
About the Company:
The Hiring Company is a very well
known, respected & admired Real estate developer based in Mumbai,
Maharashtra. Their interests lie in developing integrated communities of retail
outlets, educational institutions and entertainment avenues. Their projects are
segmented various categories like Signature, Upscale and Loftline. Presently,
they have huge land banks in Chennai, Bangalore, Hyderabad and Mumbai, which
are in various stages of development.
They have continually pioneered newer technologies, bold design and precision engineering to create landmark residential townships and commercial complexes. Propelled by the drive to change expectations and the lifestyle of people thus changing the skyline of the city, they have ushered in an era marked by higher standards of living and global lifestyles.
With its far sightedness to spot the shifting societal trends, they are today a leading real estate group in its flagship business of construction with a pan – India as well as international presence.
Incepted in 2005, to create self-sustaining projects, they have their presence in Bengaluru and Chennai and are looking to establish planned communities improving the quality of housing by providing luxury and ultra luxury apartments.
They engage in in-depth research and development in the direction of sustainable development and bring international luxury living concepts to India, also ensuring in the process its pricing is very competitive and affordable. The offerings by them start from as low as 30 lakhs INR to 15 crore INR in the residential apartments category.
They have continually pioneered newer technologies, bold design and precision engineering to create landmark residential townships and commercial complexes. Propelled by the drive to change expectations and the lifestyle of people thus changing the skyline of the city, they have ushered in an era marked by higher standards of living and global lifestyles.
With its far sightedness to spot the shifting societal trends, they are today a leading real estate group in its flagship business of construction with a pan – India as well as international presence.
Incepted in 2005, to create self-sustaining projects, they have their presence in Bengaluru and Chennai and are looking to establish planned communities improving the quality of housing by providing luxury and ultra luxury apartments.
They engage in in-depth research and development in the direction of sustainable development and bring international luxury living concepts to India, also ensuring in the process its pricing is very competitive and affordable. The offerings by them start from as low as 30 lakhs INR to 15 crore INR in the residential apartments category.
Job Purpose:
1. Medium/interface between the Management other
departments, Site Staff, Consultants, Contractors, Customers, Stake holders and
other agencies.
2. To ensure that Project is completed with the expected quality, safety and profitability requirements of the Company.
3. To support top management in their vision for the company projects
2. To ensure that Project is completed with the expected quality, safety and profitability requirements of the Company.
3. To support top management in their vision for the company projects
Duties & Responsiblities:
• Responsible for overall planning & execution
of the Project.
• Oversee the construction project as per the Company’s quality & safety requirements..
• Coordinating/Interacting with Head Office & Local Office, Site Staff, other departments, Consultants, Contractors, Suppliers and Customers etc.
• Certifying contractors/suppliers bills, checking contractors extra claims, material reconciliation statements
• Conducting periodical progress review meetings.
• Setting targets to achieve mile stone as per master schedule and motivate/train the staff to achieve the same.
• Effective communication and co-ordination with management, contractors, subordinates for completing the various project successfully.
• Documentation and Records:
• Sending weekly, monthly progress report, periodic cash flow status to management.
• Ensure project documents are properly maintained.
• Ensure Quality and Safety standard procedures, audit reports maintained at site.
• Implementation of company policy at project site.
• Ensure better administration and discipline at working place.
• Introduce new ideas, innovative methods to improve working procedures.
• Developing/Mentoring Subordinates and imparting training skills.
• Oversee the construction project as per the Company’s quality & safety requirements..
• Coordinating/Interacting with Head Office & Local Office, Site Staff, other departments, Consultants, Contractors, Suppliers and Customers etc.
• Certifying contractors/suppliers bills, checking contractors extra claims, material reconciliation statements
• Conducting periodical progress review meetings.
• Setting targets to achieve mile stone as per master schedule and motivate/train the staff to achieve the same.
• Effective communication and co-ordination with management, contractors, subordinates for completing the various project successfully.
• Documentation and Records:
• Sending weekly, monthly progress report, periodic cash flow status to management.
• Ensure project documents are properly maintained.
• Ensure Quality and Safety standard procedures, audit reports maintained at site.
• Implementation of company policy at project site.
• Ensure better administration and discipline at working place.
• Introduce new ideas, innovative methods to improve working procedures.
• Developing/Mentoring Subordinates and imparting training skills.
Key Challenges:
1. Problem solving and decision making to achieve the given target completion date successfully.
2. Striking a balance between our Team & Contractors tactically/diplomatically during execution for successful completion of the project.
3. Maintaining/managing the site staff as one UNIT/TEAM with proper motivation to achieve the target as per the program.
1. Problem solving and decision making to achieve the given target completion date successfully.
2. Striking a balance between our Team & Contractors tactically/diplomatically during execution for successful completion of the project.
3. Maintaining/managing the site staff as one UNIT/TEAM with proper motivation to achieve the target as per the program.
Decision Making Authority:
1> Decisions Made Alone:
• All decisions pertaining to Planning &
Execution at site.
• Technical clarifications (like discrepancy drawing etc.) are given from site itself except some policy decisions like type of finishes/type of fixtures etc. are being taken in consultation with Head office.
• Decisions on Quality Control/Quality Assurance. i.e. approving/rejecting the materials, concrete etc.
• Deploying of staff and rearranging the staff depending on the progress of the work.
• Correspondence/Site Instructions regarding quality, safety issues will be done from site level.
• Resolving any disputes/misunderstanding with the Contractor will be resolved at site level itself.
2> In consultation with higher level
• Contractual letters will be written in consultation with Head Office.
• All commercial decisions like vendor finalization/contractors finalization, rate negotiations/approvals etc. are being taken at Head Office, Mumbai & Local Bangalore Office.
• Liaisons, approvals from local authorities shall be taken in consultation with our Legal and local office.
• Technical clarifications (like discrepancy drawing etc.) are given from site itself except some policy decisions like type of finishes/type of fixtures etc. are being taken in consultation with Head office.
• Decisions on Quality Control/Quality Assurance. i.e. approving/rejecting the materials, concrete etc.
• Deploying of staff and rearranging the staff depending on the progress of the work.
• Correspondence/Site Instructions regarding quality, safety issues will be done from site level.
• Resolving any disputes/misunderstanding with the Contractor will be resolved at site level itself.
2> In consultation with higher level
• Contractual letters will be written in consultation with Head Office.
• All commercial decisions like vendor finalization/contractors finalization, rate negotiations/approvals etc. are being taken at Head Office, Mumbai & Local Bangalore Office.
• Liaisons, approvals from local authorities shall be taken in consultation with our Legal and local office.
Professional Qualifications:
• B.E (Civil Engg)
• Diploma in Civil Engg.(DCE)
Skills & Knowledge:
• Auto CAD
• MS office
• MS Project/Primavera P-6
• SAP
• MS office
• MS Project/Primavera P-6
• SAP
Competencies:
• Ability to lead the
project,
• Ability to Developing
subordinates or Mentoring skills
• Effective Communication
skills – Written and Verbal
• Documentation skills
• Introduce new ideas, innovative methods to
improve working procedures.
Ctc on offer:
Upto 35 lacs p.a
To Apply
Pls Send cvs with a PASSPORT
Size Photo or any other self image [Word
document Cv]
Cvs to:
careerconnect.neha@gmail.com & neha.asthana@hr-interface.com & pls cc
to real.estate.jobs.hrinterface@gmail.com
Email Subject: GM - Projects, Real Estate Giant, for their Bengaluru office.
Regards,
HR Interface Corporate Services
AGM/GM/AVP - Liaison (Real Estate - Residential Projects), Bengaluru Opening
Designation: AGM/GM/AVP - Liaison [Residential]
Location: Bengaluru (Bangalore), Karnataka
About the Company:
The
Hiring Company is a very well known, respected & admired Real estate
developer based in Mumbai, Maharashtra. Their interests lie in developing
integrated communities of retail outlets, educational institutions and
entertainment avenues. Their projects are segmented various categories like
Signature, Upscale and Loftline. Presently, they have huge land banks in
Chennai, Bangalore, Hyderabad and Mumbai, which are in various stages of
development.They have continually pioneered newer technologies, bold design and precision engineering to create landmark residential townships and commercial complexes. Propelled by the drive to change expectations and the lifestyle of people thus changing the skyline of the city, they have ushered in an era marked by higher standards of living and global lifestyles.
With its far sightedness to spot the shifting societal trends, they are today a leading real estate group in its flagship business of construction with a pan – India as well as international presence.
Incepted in 2005, to create self-sustaining projects, they have their presence in Bengaluru and Chennai and are looking to establish planned communities improving the quality of housing by providing luxury and ultra luxury apartments.
They engage in in-depth research and development in the direction of sustainable development and bring international luxury living concepts to India, also ensuring in the process its pricing is very competitive and affordable. The offerings by them start from as low as 30 lakhs INR to 15 crore INR in the residential apartments category.
Experience (Must Have):
- 15 to 20 yrs exp in the Liaison function for RESIDENTIAL PROJECTS, with Govt Agencies/Municipal Approvals/Statutory Sanctions/Licenses.
- Knowledge of FSI/DCR/DCRIO/CFO/Civil Aviation rules etc a must.
- Candidates should be from Real Estate/Construction Companies only.
Ctc on offer: Upto 35 lacs p.a
To Apply
Pls Send cvs with a PASSPORT
Size Photo or any other self image [Word document Cv]
Email Subject: AGM/GM/AVP - Liaison, Bengaluru location
Regards,
HR Interface Corporate Services
DGM - IT [Technology] for Abu Dhabi & Dubai locations, UAE for an Outsourcing Giant
Designation: IT [Technology] Deputy General Manager (Service Delivery & Site IT head)
Function:Information Technology
Grade: Deputy General Manager
Position
Reports to: General Manager - Technology
Reportees: Manager / Assistant Manager / Officer / Executive -
Technology
Date of Job Post: 17th September, 2013 [Closing in a week]
Date of Job Post: 17th September, 2013 [Closing in a week]
About the Company: With over 1,00,000 employees in almost a 100 delivery centres across US, UK, Europe, India, the Philippines, Australia, The Americas, Middle East & Africa, the hiring company is a leading global Business Process Management Outsourcing Leader supporting multinational Fortune 100, 500 & 1000 clients. Being recognized as one of the best places to work, 4 years in a row, and being part of one of the most admired support services company according to Management Today, they believe in being a trusted partner for their clients, a place of learning and excellence for their employees.
Job
Description [Main Responsibilities]:
IT Facility Management Services (FMS):Lead the Centralized IT Facility Management Services for Pan India Locations
Identify and evaluate competitive IT Facility management service provider on a continual basis to bring in cost efficiencies catering to changing business requirements
Ensure SLA's with IT FMS vendors are reviewed on a regular basis and thereby services to the business are delivered appropriately for India international delivery centers.
Certifications and Audit
Manage ISO certifications across all Intelenet Delivery Centers.
Check Audit readiness of all centers at all times.
Service Delivery
Manage IT Service Delivery management across Pan India locations.
Manage the software licenses across domestic and international operations of Intelenet.
Share MIS & Dashboards with key stakeholders on a periodic basis.
Project Management
Offer consultation/implementation support for projects as and when identified.
Prepare RFPs and responses for new business requirements from UK.
To ensure timely execution of projects and co-ordination between clients/SME's to ensure seamless transition.
Plan the required capacity needs for new projects and ensure adequate capacity for BAU processes.
Team Related:
Set performance goals and targets for team members.
Track performance and ensure results are delivered.
Guide, coach and mentor team members.
Cascade relevant information to team members.
Identify and groom key resources to take on additional responsibilities / larger role.
Enable team members to participate in learning / development initiatives.
Client Specific:
Act as the highest point of escalation for all technological escalations for Barclays Operations across all sites in India and Overseas.
Participate in monthly reviews with client on IT service delivery and overall client relationship management.
Occasional Responsibilities:
Get Chennai
site ready for audits on information security and Risk requirements.
Ensure successful DR center delivery during disaster situations and
frequent testing of these sites along with BCM teams.
Qualifications: Graduate in Engineering, Certifications by CCNA, ITIL, PMP, etc
Desired
Years of Experience & Industry:
10 - 15 years in BPO/IT/ITES.
10 - 15 years in BPO/IT/ITES.
Minimum 7-10 years of prior work experience in a
service industry with 5 years in a BPO/Call center; Stability in previous jobs;
Preference/aptitude for a career in customer service environment; Demonstrated
team handling skills in the past; Adept at communicating across business and
cultural barriers to ensure customer satisfaction. Must have handled a user base of about 6000 users, experience in Capacity planning and Availability Management
Skills
& Abilities:
• IT Infrastructure management
• Incident Management
• Project management• Network Design & Implementation• Data Center management
Other Important Must Haves:
Communication – excellent – otherwise don’t send profiles as this role demands interaction with client
Open to working in Dubai but can also be currently in Dubai or in India but ready to relocate for a year to
Good in writing technical documents
Joining time – 1 month
Contract term – 1 year (will be renewed basis business and performance)
The
position closes in a week so, pls send your cvs asap (within this week)
Send cv with a PASSPORT Size Photo or any other self image as
personality fitment is to be ascertained too. Preferably in formal
attire. [Word document Cv]
Email Subject: IT Technology Manager, Outsourcing Giant, Abu Dhabi & Dubai, UAE
To: careerconnect.neha@gmail.com & neha.asthana@hr-interface.com & pls cc to bpojobs.hrinterface@gmail.com
Mention in the Email Body (Compulsory):
Email Subject: IT Technology Manager, Outsourcing Giant, Abu Dhabi & Dubai, UAE
To: careerconnect.neha@gmail.com & neha.asthana@hr-interface.com & pls cc to bpojobs.hrinterface@gmail.com
Mention in the Email Body (Compulsory):
Name:
Current Company:
Current Industry:
Designation:
Current CTC:
Email:
Mobile No:
Highest Academic Qualification:
Total experience in IT/Technology Operations in a BPO?:
Which BPO's have you worked with:
Total overall years of experience:
Certifications:
Notable Achievements:
Notice Period:
Current Area of Residence:
Why are you looking to move from your current company?:
Certifications:
Notable Achievements:
Notice Period:
Current Area of Residence:
Why are you looking to move from your current company?:
Are you an Expat (Yes/No):
Your Nationality:
Regards,
HR Interface Corporate Services
Abu Dhabi Openings for a Reputed Outsourcing Giant - Site Head (Operations)
Designation: Site Head
Function: UAE Operations & Support
Grade: General Manager
Position
Reports to:Managing Director - UAE
Reportees: Operations Manager, Human Resource Manager, IT Manager, Training Manager & Quality Manager
Date of Job Post: 17th September, 2013 [Closing in a week]
Date of Job Post: 17th September, 2013 [Closing in a week]
About the Company: With over 1,00,000 employees in almost a 100 delivery centres across US, UK, Europe, India, the Philippines, Australia, The Americas, Middle East & Africa, the hiring company is a leading global Business Process Management Outsourcing Leader supporting multinational Fortune 100, 500 & 1000 clients. Being recognized as one of the best places to work, 4 years in a row, and being part of one of the most admired support services company according to Management Today, they believe in being a trusted partner for their clients, a place of learning and excellence for their employees.
Job
Description [Main Responsibilities]:
Qualifications: Bachelor’s/Masters Degree in business administration or relevant experience
Routine
• Ensures Service Level Agreements (SLAs) for the
process are met as agreed upon with the client. Work closely with Operations
leaders to ensure client satisfaction as measured by client satisfaction
surveys.
• Directs the CENTRE in an effort to increase
operational effectiveness as shown in revenue, margin and to promote client
metrics of success.
• Demonstrates strategic leadership by creating a
clear vision of quality-based values, by being a visible role model, and by
skillful decision-making based on the CENTRE mission.
• Maintains a comprehensive understanding of the
revenue vs. expense relationships that drive the CENTRE operations; effects
financial goals by providing clear management direction to employees.
• Manages the CENTRE in a manner consistent with The
Company Vision, values and objectives. Ensure The Company policies and
procedures are properly administered.
• Conducts regular meetings with the support teams
namely, Transition/Projects, Infrastructure, Human Resources & Technology
to ensure that the internal SLAs are met.
• Leads strategic planning including creating,
planning and implementing process improvements, new practices, improved
operating standards and growth strategies.
• Manages resources through planning, budgeting,
implementing and maintaining costs and methods.
• Manages client portfolio revenues, contract
performance and service delivery.
• Ensures that all organizational activities are
carried out in compliance with the company code of conduct, local, state and
federal laws and regulations.
• Ensuring adherence to norms specified by COPC
certification as agreed
Team Management
· Manage performance of individual teams through performance management,
career planning strategies and sharing of best practices
· Develops and implements succession planning within the team
· Develops initiatives to ensure systemic long-term adoption of new
procedures and participate in development of programs to enhance customer
experience
· Build effective vertical and horizontal communication channels
· Responsible for staff performance, compensation and rewards &
recognition programs
· To be a role-model for the Team in terms of performance/ behavior/
attitude
· Offer cordial work environment and cohesive work relationship to the
reportees to facilitate performance.
· Work closely with HR to ensure high employee morale and retention
initiatives
·
Manage attrition by implementing measures for
retention of work force
Client Interface
·
Oversees
management of the client retention process to highlight problems, relays and
recommends actions needed by Senior Leadership Team to resolve client issues
·
Creates
and achieves short and long term goals for aligning customer expectations and
operational performance
·
Ensure timely preparation of reports to be sent to
the client
·
Identify client’s business needs and challenges,
forecast requirements, and work on proposals for customized business solutions
·
Ensure customer satisfaction & delivery as per
SLAs
Conflict Resolution
· To be accessible
when an employee has a grievance
· Conduct timely
meetings to ensure open communication and devise an action plan to address
issues/ concerns raised.
· Deal with escalation
of decisions and ensure proper follow-up of the same
·
Respond
to any issues raised in employee forums and Whistle-blows
General Security Responsibilities:
·
Adhering
to Information Security Policies and Procedures of The Company SMS Guidelines
·
Ensuring
compliance to Information Security Policies and Procedures
Specific Security Responsibilities:
·
Ensure
reportees comply with the security policy and procedure of The Company
·
Understand
and Comply with Information Security Policies and Procedures, and report all
security incidents
·
Protect
information entrusted to you
·
Follow
the information labeling and handling procedures based on the classification
level of the asset
·
Follow
the Clear Screen and Clear Desk Policy
·
Adhere
to the Internet Code of Conduct, email usage policy and customer information
and data security policy
·
Comply
with the Non Disclosure Agreement
Qualifications: Bachelor’s/Masters Degree in business administration or relevant experience
Desired
Years of Experience & Industry:
•
Minimum 9-12 years of prior work
experience in a service industry with 5 years in service industry
•
Stability in previous jobs
•
Experience in dealing with
multi-location assignments preferably in service industry
•
Proven track record of account
management and relationship management.
•
Demonstrated team handling skills in the
past; Adept at communicating across business and cultural barriers to ensure
customer satisfaction
Desired Role Exposure:
Exposure to leading large operations and having a P&L responsibility for the centers and Geographies.
Exposure to leading large operations and having a P&L responsibility for the centers and Geographies.
Skills
& Abilities:
• Operations Management, Cost Management & Budgeting• Analytical and problem solving skills
• Problem Solving abilities
• Ability to manage performance and change
• Business acumen for budgeting & financial management
• Capability to resolve issues
• Adept at communicating across business and cultural barriers to ensure customer satisfaction
• High on Integrity
Other Important Must Haves:
Work Location – Al Ain, Abu Dhabi
Expat – Yes( based in UAE), prefer British / American.
Can’t consider the following nationalities Egypt, Syria, Lebanese, Iran, Palestinian, Somalia, Yemen
Span of control - 100
Arabic speaking - Optional
Need to join in a month’s time
Contract term – 1 year (will be renewed basis business and performance)
The
position closes in a week so, pls send your cvs asap (within this week)
Send cv with a PASSPORT Size Photo or any other self image as
personality fitment is to be ascertained too. Preferably in formal
attire. [Word document Cv]
Email Subject: Site Leader, Renowned Outsourcing Giant, Al Ain, Abu Dhabi
To: careerconnect.neha@gmail.com & neha.asthana@hr-interface.com & pls cc to bpojobs.hrinterface@gmail.com
Mention in the Email Body (Compulsory):
Email Subject: Site Leader, Renowned Outsourcing Giant, Al Ain, Abu Dhabi
To: careerconnect.neha@gmail.com & neha.asthana@hr-interface.com & pls cc to bpojobs.hrinterface@gmail.com
Mention in the Email Body (Compulsory):
Name:
Current Company:
Current Industry:
Current Role:
Designation:
Current CTC:
Email:
Mobile No:
Highest Academic Qualification:
Any Experience in dealing with multi-location assignments preferably in service industry? (Y/N) Pls specify the locations:
Overseeing How many geographies & centers currently:
Total experience in overseeing International BPO Operations:
Total overall years of experience:
Current span of control (no of people reporting into you):
Notable Achievements:
Notice Period:
Current Area of Residence:
Why are you looking to move from your current company?:
Current span of control (no of people reporting into you):
Notable Achievements:
Notice Period:
Current Area of Residence:
Why are you looking to move from your current company?:
Are you an Expat (Yes/No):
Your Nationality:
Regards,
HR Interface Corporate Services
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