Lucrative Opening - Assistant Manager - CRM for reputed Real Estate Giant, Mumbai location

Designation:  Assistant Manager - CRM  [Customer Relationship Management]

About the Company: A reputed Real Estate House, based in Mumbai for a decade now,. They have been one of the very rare companies that couple employee centricness, customer centricness & steadfast growth with cutting edge professionalism that makes them one of our favourite clients to work with over the years. They have hired brilliant professionals from all walks of & continue this growth story with great projects & a work atmosphere that continually betters itself every day. They have executed massive projects that now dot the Mumbai skyline, with satisfied customers & an ever growing base of new projects. Mainly into residential projects, they have also under their belts, honourable commercial projects that now vie for the spotlight, toe to toe, with some of the biggest names in the industry. With some very distinguished professionals from the industry already working with them, they believe in choosing only the best to work with them, and share their enthusiasm for growth & excellence.

Job Description: 

• Managing the Customer Account Life cycle from booking till possession.
• Coordinating with various departments; Customer Service Department at Head Office, Accounts, Legal and Projects Team for finalization of customer accounts to achieve timely handover of the project.
• Sending welcome letters, installment call notices, reminders, collecting and maintaining the record of the payments along with other letters related to payment defaults etc.
• Maintaining Legal coordination and documentation of Booking Applications, Buyers agreements etc.
• Managing all written & verbal communication with Customer (after booking of unit until the handing over / registration of unit).
• Updating and maintaining MIS reports with regard to CRM functions as per specified timelines.
• Excellent communication skills mandatory.
• Delivering a satisfactory response to all customer queries (in person, through telephone or E-Mail).
• Good verbal communication skills a must. 
• Must be Persuasive, & have a pleasant demeanor.

Salary: 5-7 lacs p.a

Qualification: Graduate (mandatory) – Qualifications over that are welcome.

Experience: Ideal candidate should be a graduate with 4-7 years of experience in handling customers and resolving the queries.

Industry: Industry preference (Real Estate / Property) Position reports into Manager CRM.

Location: Sion, Mumbai

To Apply: Send cv with Passport Size Photo

Email Subject: Asst Manager/Mgr – CRM, for Real Estate Major, Mumbai.

To: neha.asthana@hr-interface.com , careerconnect.neha@gmail.com & pls cc to real.estate.jobs.hrinterface@gmail.com

Mention in the Email Body (Compulsary):

Name:
Current Company:
Current Industry:
Designation:
Current CTC:
Email:
Mobile No:
Highest Academic Qualification:
Total experience in CRM:
Any exp in Real Estate CRM? (Y/N) & how many years:
How soon can you join if selected:
Reason for looking to move from current/last employer:

Regards,

HR Interface Corporate Services